1. CONTACT INFO
2. SHIPPING INFORMATION
Shipments within the contiguous 48 states in the USA:
Shipping costs are calculated in both the shopping cart and during the checkout process. Fishing rods, gaffs, and any other oversize, bulky, and multiple package shipments may require additional charges. Most in-stock items are shipped the same day, if ordered by 2:00 PM ET on a business day, except for orders shipping via the Economy method.
USPS First-Class Mail
On select small and light weight items, we offer a USPS First-Class Mail shipping method at favorable rates. This shipping method will only be available for a select number of items or order configurations that meet the minimum weight and dimensional requirements. Most in-stock items hat meet the criteria will arrive in 1-4 days and Saturdays are included. Sundays and holidays are excluded.
Economy
This is often your lowest cost shipping option for larger shipments, when available. Your order will be sent the most economic method based on the weight, dimensions, and delivery location of the items in your order. Most in-stock items will arrive in 2-7 business days, weekends and holidays are not included. This is the only option that will allow for shipping to post office boxes (PO Boxes) and APO/FPO military locations. If a shipping promotion is being offered for free or reduced shipping costs it will typically only apply to this Economy shipping method. Extra long items like one piece fishing rods and antennas will typically have a $8.00 Tube Fee, which is not included in shipping promotions. Orders shipping via the Economy method are not guaranteed to ship same day if ordered by 2:00 PM ET.
Economy Oversize
This is the lowest cost shipping method for select oversized or heavy items that do not qualify for the normal Economy rates and must be determined in real-time based on the weight, dimensions, and delivery location of the items in your order. Most in-stock items will arrive in 2-7 business days, weekends and holidays are not included. Extra long items like one piece fishing rods will typically have a $8.00 Tube Fee, which is not included in shipping promotions.
Standard Ground
Your order will be sent via a ground shipping method from either USPS, UPS or FedEx based on the weight, dimensions, and delivery location of the items in your order. Most in-stock items will arrive in 1-5 business days. Choose this option if you want to make sure your shipment arrives 1-2 days faster than the Economy method.
Standard Oversize
This shipping method applies when select oversize or heavy items are in your order and the normal Standard Ground rates do not apply. Your order will be sent via a ground shipping method from either USPS, UPS or FedEx based on the weight, dimensions, and delivery location of the items in your order. Most in-stock items will arrive in 1-5 business days. Choose this option if you want to make sure your shipment arrives 1-2 days faster than the Economy Oversize method.
3 Day Service
Your order will be sent via a shipping method that estimates the 3 business days in-transit or less, weekends and holidays are excluded. Based on the weight, dimensions, and delivery location of the items in your order, your items will ship from either USPS, UPS or FedEx services. Most in-stock items will arrive in 3 business days or less. Any back-ordered items will be sent via the Economy method unless otherwise specified by the customer.
2 Day Service
Your order will be sent via a shipping method that estimates 2 business days in-transit, weekends and holidays are excluded. Based on the weight, dimensions, and delivery location of the items in your order, your items could ship via USPS, UPS or FedEx services. Based on the delivery destination, not all orders will ship via air and may be sent via ground services that have a time in-transit commitment of 2 business days or less. Most in-stock items will arrive in 2 days or less. Any back-ordered items will be sent via the Economy method unless otherwise specified by the customer.
1 Day Service
Your shipment will be sent via a shipping method that estimates 1 business day in-transit, weekends and holidays are excluded. Based on the weight, dimensions, and delivery location of the items in your order, your items could ship via USPS, UPS or FedEx services. Based on the delivery destination, not all orders will ship via air and may be sent via ground services that have a time in-transit commitment of 1 business day. Most in-stock items will arrive in 1 business day. Any back-ordered items will be sent via the Economy method unless otherwise specified by the customer.
Shipments outside the contiguous 48 states in the USA:
Shipping costs will be calculated in your shopping cart in real-time based on the country, location, billable weight, and package dimensions of your total order.
Depending on the specific items in your order and the delivery destination you will able to choose from the following shipping options for most international orders:
For orders being shipped to Alaska, Hawaii, and Puerto Rico you can choose between the following shipping options. The shipping costs will be calculated in your shopping cart in real-time based on the country, location, billable weight, and package dimensions of your total order.
APO/FPO and US possessions are sent USPS Priority Mail. The shipping costs will be calculated in your shopping cart in real-time based on the country, location, billable weight, and package dimensions of your total order.
Shipping Disclaimers:
State laws prevent the shipment of the following items:
If you have an item in your cart that is prohibited from shipping to your state, you will not be able to checkout.
3. RETURNS & EXCHANGES
Holiday Return Period: Orders made from November 21st to December 24th will have an extended return period up to January 31st.
If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller or purchaser. Special orders are not returnable. In order to receive a refund, all merchandise must possess the original manufacturer tags and identification stickers. Defective merchandise shall be returned directly to the manufacturer under their return policy; we can help you with that. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of the invoice or packing slip. Shipping and Handling is non-refundable. There are no returns or credit available on pre-spooled line. Ocean Tackle International reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.
Please contact us to receive a Return Merchandise Authorization number prior to returning the merchandise.
Ocean Tackle International Returns Dept.
6825 Tilton Road, Bldg C
Egg Harbor Twp, NJ 08234-4426
USA